Customer Logistics Specialist for Belgium Market

Kraft Foods Amsterdam, Netherlands 2025-03-11 21:15:09

Opis

pJob DescriptionbrbrWe have an exciting opportunity for a Customer Service Specialist to make a difference at Kraft Heinz! The position lies within the local Benelux business unit and reports to the CS Manager.brDeveloping and leveraging the relationship with internal and external customers, being the point of escalation, will be your primary responsibility.brbrWhat's on the menu?br * Driving routines to minimize CFR impact of availability issues (e.g. forward warnings)br * Responsible for providing dedicated customer support to the retained organisation in order to understand, relay and resolve concerns with regards to customer processes and outputs with a focus on customer experience and customer happinessbr * Building customer relationships with dedicated set of customers, you are the first contact point for all service and logistic queriesbr * Work together with Genpact (backoffice Customer Service in India) to prioritise activities and to call out issuesbr * Streamlining and optimising the Customer Service and order management processes to drive flawless execution focusing on cost, quality and service to support KHC targetsbrbrA recipe for success: Applied now if this sounds like you!br * Meaningful experience in Order Management or Customer Service related functions, including sound knowledge of logistics operations, SOP and systems (ERP, OtC order management).br * Good computer proficiency, including experience working with Microsoft Office Suite.br * Fluent proficiency in Dutch, English and French is required.br * Interpersonal Skills - ability to manage continues improvement across different departments and communicate clearly and concisely at all levels of the business. This also includes being able to use positive language and turning a frustrating situation to a cheerful customer experience.br * Analytical - We're a very data driven company, making it crucial to be able to translate complex data into a simple solution with an analytical approach.br * Emotional intelligence - listening to the customer - Listen more and talk less, and therefore truly understand the customer and through that demeanor build commercial chances to optimize the customer experience. Work with the highest level of trust, integrity, honesty and confidentiality.br * High pressure - A fast paced and dynamic environment is what keeps you energized and helps you to stay calm, cool and deliver results.brbrWhat we offer youbrbr* An ambitious employer; we only want the best for you;br * A fast career track like only few other companies can match;br * A competitive salary and excellent bonus structure (above market);br * Flexibility; we have a hybrid working model providing you with the empowerment to ensure work-life balance.br * Always room for new insights; if you have an idea, please let us know, and we can set it in action!brbrOur Hiring ProcessbrbrAfter the application and CV screening, you are invited to complete our Cognitive Assessment and will have an introductory telephone call with the Talent Acquisition Team. If positive, you will interview with:br1. Customer Excellence Manager and HR Business Partnerbr2. Head of SOP and Cross-functional Interviewerbr3. All positive? Job offer!brbrWe hope to find you a seat at our table!brbrPlease kindly note that you need to have an EU Working Permit (Orientation Year Visa not included) in order to proceed for this position.brbrMore information:brwww.careers.kraftheinz.combrbrLocation(s)brAmsterdambrbrKraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes/p

Podobne oferty pracy

  • Sr Customer Solutions Manager, Global Financial Services

    Amazon Singapore, SG jeden dzień temu
    ... financial services customers (Banking, Payments, Capital Markets, Insurance)- Consultancy experience as a ... technology delivery lead and trusted advisor to external customer(s), with ...
    www.amazon.jobs
  • Sr. GTM Specialist, Advanced Computing, Auto & Manufacturing, Automotive & Manufacturing

    Amazon New York, NY, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas ...
    www.amazon.jobs
  • Sr. Customer Solutions Manager , Global Healthcare & Life Sciences Industries

    Amazon New York, NY, US jeden dzień temu
    ... motivated to deliver a great customer experience and love to reach ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS ... AWS on behalf of their customers. •You will take end-to- ...
    www.amazon.jobs
  • Sr Worldwide Customer Success Specialist - Amazon Connect

    Amazon Seattle, WA, US jeden dzień temu
    ... . About the teamThe Customer Experience specialist team helps customers learn about and adopt Amazon Connect, the fast growing AWS service and a leader in the Contact Center as a Service (CCaaS) market segment. As an AI-powered ...
    www.amazon.jobs
  • Sr. Specialist, Container Services, Strategic Accounts

    Amazon Santa Clara, CA, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas ...
    www.amazon.jobs
  • Sr Specialist, Advanced Computing, Auto & Manufacturing, Automotive & Manufacturing

    Amazon Austin, TX, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas ...
    www.amazon.jobs
  • Sr. Specialist, NGDE, Strategic Accounts

    Amazon New York, NY, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas ...
    www.amazon.jobs
  • Sr GTM Specialist, Database, Worldwide Specialist Organization (WWSO)

    Amazon Toronto, ON, CA jeden dzień temu
    ... , delivering exceptional results for our customers, and working across AWS as #OneTeam.Within WWSO, this position is a part of the Go-To-Market (GTM) Specialist team, where you will lead ...
    www.amazon.jobs
  • Sr. GTM Specialist, Containers, Enterprise

    Amazon San Francisco, CA, US jeden dzień temu
    ... part of the Go-To-Market (GTM) Specialist team, where you will lead GTM strategy for AWS’ Containers technologies for US Enterprise customers. We create sales plays, leverage ...
    www.amazon.jobs
  • Snr Professional Services Mgr, Amazon Business Professional Services

    Amazon London, GB jeden dzień temu
    ... launch prepares the Customer to achieve their targets and adopt Amazon Business as planned, including feature adoption and spend • Relay market needs and requirements back ... new and existing customers and market segments- Experience with Microsoft Office ...
    www.amazon.jobs
  • Snr Professional Services Mgr, Amazon Business Professional Services

    Amazon Munich, BY, DE jeden dzień temu
    ... launch prepares the Customer to achieve their targets and adopt Amazon Business as planned, including feature adoption and spend • Relay market needs and requirements back ... new and existing customers and market segments- Experience with Microsoft Office ...
    www.amazon.jobs
  • Snr Professional Services Mgr - Relocation to London, Amazon Business Professional Services

    Amazon Clichy, FR jeden dzień temu
    ... solutions to new and existing customers and market segments- Experience with Microsoft Office ...
    www.amazon.jobs
  • Sr Customer Solutions Manager, Global Financial Services, GFS - CSM

    Amazon New York, NY, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS ... working with global financial services customers (Banking, Payments, Capital Markets, Insurance)Amazon is committed to ...
    www.amazon.jobs
  • Sr Customer Solutions Manager, Global Financial Services

    Amazon New York, NY, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS ... working with global financial services customers (Banking, Payments, Capital Markets, Insurance)Amazon is committed to ...
    www.amazon.jobs
  • Sr. GTM Specialist Solutions Architect, Storage, Data & AI GTM

    Amazon San Francisco, CA, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas ...
    www.amazon.jobs
  • Sr. GTM Specialist, EC2 Mac, Strategic Accounts

    Amazon Santa Clara, CA, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon Forest Hill, MD, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ... labor across several US geographic markets. The base pay for this ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate, CS Delivery Station Liaison, CS Delivery Station Liaison

    Amazon Holbrook, NY, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ... labor across several US geographic markets. The base pay for this ...
    www.amazon.jobs
  • Sr. GTM Specialist, Networking, ISV

    Amazon Santa Clara, CA, US jeden dzień temu
    ... , delivering exceptional results for our customers, and working across AWS as #OneTeam. Within WWSO, this position is a part of the Go-To-Market (GTM) Specialist team, where you will lead ...
    www.amazon.jobs
  • North America CO&A Specialist , Customer Optimization & Acceleration

    Amazon New York, NY, US jeden dzień temu
    ... impact youve had on your customers businesses is the most rewarding part of being an AWS Optimization Specialist. You cant wait to see ... growing small- and mid-market accounts to enterprise-level customers including public sector.BASIC QUALIFICATIONS- ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate, Delivery Station Liaison

    Amazon Hanover, MD, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ... labor across several US geographic markets. The base pay for this ...
    www.amazon.jobs
  • Sr. Customer Solutions Manager, UKI Customer Solutions Management

    Amazon London, GB jeden dzień temu
    ... commitment to the UK&I market.BASIC QUALIFICATIONS- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion ...
    www.amazon.jobs
  • Customer Solutions Manager, Global Financial Services

    Amazon New York, NY, US jeden dzień temu
    ... motivated to surprise and delight customers and advocate on their behalf? ... our team in support of customer delivery, and celebrate the enhanced ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS ...
    www.amazon.jobs
  • HPC & Accelerated Compute - Sales Specialist, WWSO India

    Amazon Gurugram, HR, IN jeden dzień temu
    ... , delivering exceptional results for our customers, and working across AWS as #OneTeam.Within WWSO, this position is a part of the Area Go-To-Market (GTM) Specialist team, where you will drive ...
    www.amazon.jobs
  • Sr. WW Specialist, GenAI, Strategic Initiatives, GenAI Frameworks

    Amazon Boston, MA, US jeden dzień temu
    ... cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) GenAI team as a Worldwide Go to Market SpecialistThe Worldwide Specialist Organization (WWSO) is part ...
    www.amazon.jobs
  • Sr. Worldwide Specialist - GenAI, Amazon Bedrock

    Amazon Seattle, WA, US jeden dzień temu
    ... the Amazon Bedrock Go-To-Market (GTM) Specialist team, where you will lead GTM strategy for Models on Bedrock, focusing on expanding model choice and access for customers. We define go-to-market (GTM) strategy for Amazon Bedrock ...
    www.amazon.jobs
  • Senior Technical Product Marketing Manager, Hardware, eero Marketing

    Amazon San Francisco, CA, US jeden dzień temu
    ... and services to best serve customers;- World Class Go-To-Market program: Drive eero’s hardware product portfolio strategy servicing different customer audiences. This includes the creation ...
    www.amazon.jobs
  • Principal Technical Product Marketing Manager, Hardware, eero Marketing

    Amazon San Francisco, CA, US jeden dzień temu
    ... and services to best serve customers;- World Class Go-To-Market program: Drive eero’s hardware product portfolio strategy servicing different customer audiences. This includes the creation ...
    www.amazon.jobs
  • National Account Manager - Wholesale Convenience Buying Groups

    Nestlé United Kingdom jeden dzień temu
    ... in the UK and other markets. Supported by an industry leading Sales Academy which develops you in all aspects of customer and category management, you truly ...
    www.iagora.com
  • Business Account Manager - Sysco Foodbuy

    Nestlé United Kingdom 6 dni temu
    ... externalbrbr* Implement Global Customer strategies in the market to the priority customers within the agreed commercial frameworks ... * Implement Global Customer strategies in the market to the priority customers within the agreed commercial frameworks ...
    www.iagora.com
  • Sr. GTM Specialist - Containers, Auto & Manufacturing, ASP AWSI AutoMfg

    Amazon New York, NY, US jeden dzień temu
    ... fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon Louisville, KY, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon San Antonio, TX, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon Apopka, FL, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon Palatine, IL, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon Edgewood, MD, US jeden dzień temu
    ... innovating andproviding best-in-class customer support as we expand our logistics products and services including improving ... at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate, Delivery Station Liaison

    Amazon Granite City, IL, US jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon Bitonto, IT jeden dzień temu
    ... innovating andproviding best-in-class customer support as we expand our logistics products and services including improving ... at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate

    Amazon Mississauga, ON, CA jeden dzień temu
    ... and providing best in class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders . We’re making history and ...
    www.amazon.jobs
  • Delivery Station Customer Service Associate, DSL

    Amazon Tanta, EG jeden dzień temu
    ... and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and ...
    www.amazon.jobs

Karta pracy:

  • Stanowisko Customer Logistics Specialist for Belgium Market
  • Opublikowano w: 2025-03-11 21:15:09
  • Miasto Amsterdam, Netherlands
  • Wynagrodzenie:
  • Firma: Kraft Foods