DESCRIPTION
Become a key member of a team dedicated to the quality of advertising that when done correctly, allows customers to discover new products they love and brands to find new customers too. Revenues generated from advertising allow us to decrease costs for our customers: save $20 when you buy a Kindle with ads customized for you. It's a win for our customers, a win for our advertisers and a win for Amazon.
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world leading products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal Spanish & English with strong interpersonal and problem-solving skills and should be flexible with working in Shifts (Morning, Afternoon, Evening and Weekends).
Key responsibilities include:
1. Product Review
- Review web sites/ ad Creative/ video for content quality based on Content Guidelines.
- Thoroughly check ad content with quality and accuracy.
- Analyze data and evaluate trends/ patterns.
- Recommend generic pattern to be translated into rules.
- Escalating questions/issues from the team regarding the process and cascading updates to the team.
- Preparing & Maintaining Training documents, SOPs & any other documents.
- Preparing weekly process reports & sending out to the concerned people.
- Monitoring workflow and re-assignment in the team & handling shift-issues, daily stand-ups, updates and escalations.
2. Training & Coaching
- Coordinating training & mentoring sessions
- Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
- Develop training material for the team and lead training and development for the team.
3. Maintaining Updates & Documentation and Monitoring workflow
- Escalating questions/issues from the team regarding the process and cascading updates to the team
- Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
- Preparing weekly process reports & sending these out to the concerned people
- Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.
What we offer:
· Shift working patterns (incl. morning, afternoon, evening, weekends)
· Unlimited contract
· 5 weeks of vacation
· Public transport reimbursement
· Multi-sport card
· Meal Vouchers
· Employee referral program bonus
· Life insurance and pension plan
· Varying local discounts e. g. for canteens, cafes etc.
· Office with chill out areas, relax room and activities like football table, Play Station, VR
· Corporate events and team events
· Possible internal and/or international growth
BASIC QUALIFICATIONS
- Bachelor degree and/or 6 months work experience.
- Familiarity with Excel.
- Fluency in Spanish language and English. Candidate should demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
PREFERRED QUALIFICATIONS
- Good awareness of Spanish culture and current affairs in order to identify items that are likely to be controversial to customers.
- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
- Web search skills and knowledge of Wikipedia.
- Good data evaluation and mining skills
- Familiar with internet search tools
- Familiarity with online retail (e-commerce)
- Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues.
- Ability to work in a diverse environment.
Are you interested? We look forward to receiving your application. Please submit your online application including your CV (English).
Protecting the privacy and the security of your data is a longstanding top priority for Amazon. Please consult Amazon's Privacy Notice (https://www.amazon.jobs/en/privacy/eu) to know more about how we collect, use and transfer the personal data of our candidates.
We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.<br/><br/>Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.