Application Support Manager (Support Engineering, L2/L3) @ EcoVadis
EcoVadis
PL, , , warszawa, mazowieckie, Warsaw
4 dni temu
... , including standardized triage routing, escalation paths, and measurable improvements in ... L4 support model: triage routing, escalation, SLAs OLAs, severities and comms., ... inflow vs outflow, Reopen rate, escalation rate, handoff cycles, assignment accuracy ...
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