Network IPT L3 & Genesys Contact Center Specialist
HCL Poland
PL, 50.1024, 20.17848, kraków, małopolskie, Kraków, małopolskie
4 dni temu
... , and proactively address anomalies. Ensure SLA adherence, ticket incident tracking, and ... processes: Incident (P1-P4), Change, SLA management. Scripting expertise for UCCX ...
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