WFM Scheduling & Intra-day Analyst (Customer Care) @ SpotOn
SpotOn
PL, 50.1024, 20.17848, kraków, małopolskie, Kraków
jeden dzień temu
... Management (WFM) within a contact center environment, with a significant portion ... ., Actively monitor real-time contact center performance metrics (e.g., AHT, ... staff (e.g., team leaders, supervisors) on adherence, schedule management, and ...
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