Lead Genesys Cloud CX Engineer
EPAM Systems
PL, 51.10789, 17.03854, wrocław, dolnośląskie, Wroclaw
5 dni temu
... flows through Genesys ArchitectFine-tune call routing strategies, queues, skills, schedules ... in Architect flow design spanning call flows, IVRs and botsProficiency in ... telephony covering SIP, trunks and call controlCompetency in digital channels like ...
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