Business Architect (Cloud Contact Center)| BDS Poland @ Deloitte
Deloitte
PL, , , pl, PL, Gdańsk, Katowice, Kraków, Łódź, Poznań, Rzeszów, Szczecin, Warszawa, Wrocław
2 dni temu
... ) Solid understanding of contact center operations (IVR, routing, reporting, integrations, customer journeys) Fluent English is essential, ... process maps, workflows, and customer journeys for modern contact centers, Create system context, integration, and ...
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