Customer Support Quality Analyst m f d – Highly Technical Support Area
Traffective GmbH
PL, 51.24645, 22.56845, lublin, lubelskie, Lublin
3 dni temu
... processes ● You ensure that time tracking, ticket fields, and SLAs ... support KPIs such as response time, resolution time, and CSAT results ● You identify ... metrics (e.g. CSAT, response time, resolution time) Additional Plus Points ● Experience in ...
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