Head of Technical Support
STATSCORE sp. z o.o.
PL, 50.26008, 19.02547, katowice, śląskie, Katowice, śląskie
jeden dzień temu
... the overall support strategy, including KPIs, SLAs, and continuous improvement goals. Ensure high-quality customer interactions and consistent communication standards. Oversee the ticketing ecosystem (Zendesk Freshdesk), automation, and integrations with ...
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