Business Architect (Cloud Contact Center)| BDS Poland @ Deloitte
Deloitte
PL, , , pl, PL, Gdańsk, Katowice, Kraków, Łódź, Poznań, Rzeszów, Szczecin, Warszawa, Wrocław
jeden dzień temu
... ) Solid understanding of contact center operations (IVR, routing, reporting, integrations, customer journeys) Fluent English is essential, ... -be process maps, workflows, and customer journeys for modern contact centers, ...
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