Business Architect (Cloud Contact Center)| BDS Poland @ Deloitte
Deloitte
PL, , , pl, PL, Gdańsk, Katowice, Kraków, Łódź, Poznań, Rzeszów, Szczecin, Warszawa, Wrocław
jeden dzień temu
... ) Solid understanding of contact center operations (IVR, routing, reporting, integrations, customer journeys) Fluent English is essential, ... process maps, workflows, and customer journeys for modern contact centers, Create system context, integration, ...
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